FAQS
Returns and Exchanges
No refunds, or exchanges will be granted for any reason with the exception of receiving the wrong product.
Snatched By J believes that while accidents do happen, it is our job to ensure that any mistakes are handled efficiently and professionally to ensure to that we maintain trust with our customers.
If you receive your order and it contains the wrong product, or is missing an item please contact us immediately via email at: Snatchedbyj@gmail.com
In your email please include:
Recipient name, order number and screenshot of order summary.
How long does my shipping take?
Noraml shipping times usually take 7-10 business days. We ask that you please allow at most, 2 weeks for processing and shipping. Although it doesn't always take this amount of time we like to ask for up to that amount.